I wish my high speed internet company could hold a meeting with my cellular company and my insurance company. See, I can make an online payment with them (even set up auto-payments online) and life can continue on, ever so smoothly. Meanwhile, in internet land, it can take three days before they even completely process an online payment, all because it saves a four dollar convenience fee. That’s not convenient to me. I want to have my stuff handled and keep it moving. I don’t think that makes me impatient, because I’m willing to wait if I handle things in a horse and buggy manner (i.e. snail mail). I guess I have the walmart business model to thank for such stellar customer service. Sigh.