Though price is important

in times like these, I’m also a lot more cognizant of customer service and quality. I just don’t see the point of saving a few dollars only to have to repeat a purchase when I could have had quality and good service and had something that lasted longer with long term purchases. Businessweek published a list of the 25 best companies in terms of customer service. I don’t agree with their assessment that Portland is the most unhappy place in the country (We’re more unhappy than Detroit? Really? Okay…) but the list is interesting.